Duncan Library will do its best in a partnership that puts services in the hands of those who need help most.
Amy D. Ryker, director of the Duncan Public Library (DPL), said the DPL will partner with the Oklahoma Department of Social Services (ODHS) to provide access to services.
“People are often referred to the library for help with many types of needs, such as SNAP benefits, SoonerCare, and other child care programs,” Ryker said. “Library staff can provide some help, but are not able to spend the time with the required knowledge.
Services will include one-on-one assistance to community members seeking in-depth research and information, necessary access, and assistance with any service DHS may provide.
According to Ryker, a member of the DHS team will be stationed at the library each week.
“(They’re) able to prioritize customers, keep information private, walk people step-by-step through apps and other processes,” Ryker said.
Ryker said workers will have the knowledge to refer people who have specific needs to certain community agencies that will be able to best help them.
Resources will be available from 10:00 a.m. to noon on Tuesday, as well as from 1:00 p.m. to 3:00 p.m. Thursday in Study Room 1 and are available to anyone in need of assistance.
DPL is located at 3785 N. Highway 81 in Duncan. For more information, visit http://www.youseemore.com/duncan/ or call 580-255-0636 or email [email protected] DPL is open from 9:30 a.m. to 4 p.m. Monday to Friday.